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I have a 2000 LWB Shogun and this has AirCon and the rear heater.
The rear heater controls are mounted on the rear of the centre console, and the on/off switch on that pannel is illuminated when on. The switch is two way, so that it can be turned off by the driver, but the driver's version of the switch is not illuminated! If the fan speed is low, it is quite easy not to hear that the rear heater is running!
For the main controls, the heater setting is a thermostat rather than an indication of whether you are requesting hot or cold air, so if you set the control to 19C the system will do its best to maintain that temperature. If the temperature outside the car is cool (say 14 or less) then everything is fine since it will use heated air from the engine and cool air from outside to maintain the status quo at 19. However, if the outside temperature is higher, and possibly higher than the 19 requested, the car will simply blow hot air at you, increasing the fan speed in a effort to make things cooler, until you switch on the air conditioning - at this point it will introduced air-con cooled air until the temperature gets back down to 19, dropping the fan speed back down as it gets there, and then maintain the steady 19 for you.
In winter, I don't need the aircon, but once the outside temperature starts to rise, I end up leaving it on permanently.
Hope this helps
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