mine has just gone and mistubishi says the part has been modified I presume cos of known failures. Ive been quoted over £2000 for the modified parts. my car is on 11 plate.
Outlander Balance Shaft Failure
Has anyone else suffered a Balance Shaft Failure?
Mitsubishi tells me there are no replacement parts in the UK, and it will take eight weeks to arrive by sea, presumably from Japan. They say it is not carried in the UK due to the lack of storage space!!!!!!!
How many other people are waiting like this?
The engine is a 2.2DI-d diesel.
Mitsubishi tells me there are no replacement parts in the UK, and it will take eight weeks to arrive by sea, presumably from Japan. They say it is not carried in the UK due to the lack of storage space!!!!!!!
How many other people are waiting like this?
The engine is a 2.2DI-d diesel.
21 - 40 of 67 Posts
pls let me know how you get on with getting your money backThanks Dave for letting me know I have just had mine fixed and I managed to haggle on the price but if this is a manufacture fault I just hope I can get all my money back but I will keep looking into this issue as it seems that the newer cars are the ones with the problems
UPDATEHave a look at my post,
Strange noise Outlander GX4 2014 2.2 Di D
After a lot of searching on the internet ......... I've added a YouTube link in that that may be of help for this problem. There is a great deal of information and hints of how to solve this problem. Hope this is of help!
I've just replaced the balance shaft link (£43 from Japan) thought I'd try this before anything else. I think I caught it in it's early stage of wear as all the gears either side of the shaft looked fine with no missing teeth and no noticeable wear to the housings. Up to now the engine sounds fine and have taken it for a short spin and all looks ok at the moment. I will update if anything untowards happens. Thanks to all that have put information and input concerning this problem, I wouldn't have been able to this without your advise etc.
Hello, can I ask how you found out this was the problem? As I think mine has gone and was wondering if there is a way of definitely knowing without paying Mitsubishi loads to just find outHi,
Mine has just gone on my Outlander and i'm waiting for Exeter Mitsubishi to look at it - what did it cost you to repair?
Thanks
I have a 2018 Outlander 2,2 with 37k kms on it. Was at the petrol station topping up wiper fluids and a guy parked next to me came over and said the balance shaft is gone on it. Apparently its a known issues with the outlanders from 2018 and earlier. He is a Mitsubishi mechanic and said he can hear that its gone. Will be taking it into the garage and see what excuses they give! and if it will be done in warranty.
Called Mitsubishi garage today, told them what the mechanic told me. They dont think he is right!!!! Seems like they dont trust their own!
They probably don't want to confess there's a problem with the car as it's under warranty and would cost them money to correct, Mitsubishi are in denial that there is a problem otherwise they would have called them all back to replace the faulty parts.Called Mitsubishi garage today, told them what the mechanic told me. They dont think he is right!!!! Seems like they dont trust their own!
No mechanic i know wouldn't come up to you out of the blue to let you know if they weren't sure of their stuff. Get an independent garage/mechanic to confirm the problem, then go back to the Mitsubishi garage and tell them you have had confirmation that the balance shaft is faulty and needs replacing before it damages the engine further. This is an INHERENT PROBLEM with this engine.
Hi @Dylan RWUPDATE
I've just replaced the balance shaft link (£43 from Japan) thought I'd try this before anything else. I think I caught it in it's early stage of wear as all the gears either side of the shaft looked fine with no missing teeth and no noticeable wear to the housings. Up to now the engine sounds fine and have taken it for a short spin and all looks ok at the moment. I will update if anything untowards happens. Thanks to all that have put information and input concerning this problem, I wouldn't have been able to this without your advise etc.
I've just joined as guess what? My engine is rattling like a knackered London black cab!
Can you tell me where you got the balance shaft link?
The car went into Mitsubishi in 2018 for a service and I asked about the noise then, they said there's nothing wrong! It's not really got any worse but now I have seen it's quite common with huge expense to rectify!
I dont suppose they'll do anything now.
Thanks for any info .
Rob
If you have been quoted 15 hours, then that in itself is bad. Warranty time is 7 hours.
Hi DibbyDibbyDJ. I’m in Aus. Just bought a 2013 outlander diesel. Had it 2 weeks and the noise has started. Told it’s the balance shaft also. Can you remember the repair cost on this? Or if you are at a Mitzy dealership, is there a bulletin. (I also work at a dealership, just not a Mitsubishi one anymore. Any info would be greatly appreciated. Regards Donna.The dealer i work for have done 6 in five years, and we work on average 40 cars per day... is that a lot?
I was driving my 2013 Outlander over a speed bump a few years ago, bang and conked. Tried to start it, sounded like a bag of spanner’s. When I got it to the garage, I was told it might have been covered under warranty if it wasn’t commercial, but nothing for me. No assistance from Mitsubishi at all. Got It to a local garage, he removed the balance shaft altogether, drove fine after but never sounded right. Hope that helps.Has anyone else suffered a Balance Shaft Failure? Mitsubishi tell me there are no replacement parts in the UK and it will take 8 weeks to arrive by sea presumably from Japan. They say it is not carried in the UK due last of storage space!!!!!!! How many other people are waiting like this.
The engine is a 2.2DI-d diesel.
So Mitsubishi finally replaced the balance shaft and timing chain under warranty. Got the car back and after a few days saw oil drips on the driveway. Popped the hood and it was covered in oil. Back in and they apparently used the wrong sealant for the rocker cover. Now it's ok but showing a new issue, when I press the clutch the revs goes from 650rpm at idle to 750rpm.when I release the clutch it drops back to 650. This was never there the last 2 years. Mind you I have owned it from new and has less than 45k km. The garage told me that i am just picking on faults and this is normal. Can anyone check if your outlander revs higher when the clutch is pressed? I am pisces as if this is normal then they sold me a defective car from me.They probably don't want to confess there's a problem with the car as it's under warranty and would cost them money to correct, Mitsubishi are in denial that there is a problem otherwise they would have called them all back to replace the faulty parts.
No mechanic i know wouldn't come up to you out of the blue to let you know if they weren't sure of their stuff. Get an independent garage/mechanic to confirm the problem, then go back to the Mitsubishi garage and tell them you have had confirmation that the balance shaft is faulty and needs replacing before it damages the engine further. This is an INHERENT PROBLEM with this engine.
Thank you. It definitely helps. I think I’ll get it fully repaired being that I’m now stuck with it for a while until I can afford a quality vehicle.I was driving my 2013 Outlander over a speed bump a few years ago, bang and conked. Tried to start it, sounded like a bag of spanner’s. When I got it to the garage, I was told it might have been covered under warranty if it wasn’t commercial, but nothing for me. No assistance from Mitsubishi at all. Got It to a local garage, he removed the balance shaft altogether, drove fine after but never sounded right. Hope that helps.
Sound like something not right. i think something is wrong allowing the crankshaft to move when pressing clutch.
Hi , the rev going up on engaging the clutch is normal. Mine does the same and I read somewhere that it's a feature onSo Mitsubishi finally replaced the balance shaft and timing chain under warranty. Got the car back and after a few days saw oil drips on the driveway. Popped the hood and it was covered in oil. Back in and they apparently used the wrong sealant for the rocker cover. Now it's ok but showing a new issue, when I press the clutch the revs goes from 650rpm at idle to 750rpm.when I release the clutch it drops back to 650. This was never there the last 2 years. Mind you I have owned it from new and has less than 45k km. The garage told me that i am just picking on faults and this is normal. Can anyone check if your outlander revs higher when the clutch is pressed? I am pisces as if this is normal then they sold me a defective car from me.
most dual clutch cars
I've removed the balance shaft gear and coupler as many have done and my car runs perfectly so far.Thank you. It definitely helps. I think I’ll get it fully repaired being that I’m now stuck with it for a while until I can afford a quality vehicle.
Mine is a 2011 registered
A balance shaft is designed to rotate and vibrate in a way that reduces the vibration produced by an engine. Balance shafts are commonly used for engine refinement. Four cylinder engines use a tow shaft, which turns in opposite directions on either side of engine's crankshaft 
🚗
🚗Hi Rob,Hi @Dylan RW
I've just joined as guess what? My engine is rattling like a knackered London black cab!
Can you tell me where you got the balance shaft link?
The car went into Mitsubishi in 2018 for a service and I asked about the noise then, they said there's nothing wrong! It's not really got any worse but now I have seen it's quite common with huge expense to rectify!
I dont suppose they'll do anything now.
Thanks for any info .
Rob
Guess what, it has happened to me too... How did you solve the issue?
The local dealer has said they will contact Mitsubishi about the issue as my car has a FSH through Mitsubishi although it is no longer under warranty. He told me that Mitsubishi may well contribute something towards the repairs. Is it too much to hope that I can avoid £4k plus?
Rich
Mitsubishi wouldn’t allow me a penny even though I had FMSH at approx 60k miles. They said they never heard of it happening before!! I think this forum shows different. Try showing these messages everybody has put on here, it might help. Good luck 🤞Hi Rob,
Guess what, it has happened to me too... How did you solve the issue?
The local dealer has said they will contact Mitsubishi about the issue as my car has a FSH through Mitsubishi although it is no longer under warranty. He told me that Mitsubishi may well contribute something towards the repairs. Is it too much to hope that I can avoid £4k plus?
Rich
I got my local mechanic to remove it altogether. Will never buy another Mitsubishi due to their poor after sales customer service.
Thanks for the response. Albeit a disappointing one! I’ll absolutely reference this forum and hope they contribute. I actually love my car but would absolutely change to a new car from a different manufacturer to simply prove a point.Mitsubishi wouldn’t allow me a penny even though I had FMSH at approx 60k miles. They said they never heard of it happening before!! I think this forum shows different. Try showing these messages everybody has put on here, it might help. Good luck 🤞
I got my local mechanic to remove it altogether. Will never buy another Mitsubishi due to their poor after sales customer service.
How did you go about getting the balance shaft removed? I take it that you went to a non-Mitsubishi garage?
It was an ex-Mitsubishi mechanic in his own garage that suggested it, so I agreed and he just removed it. To remove it and including repairing the damage done when it broke was approx. €2500.Thanks for the response. Albeit a disappointing one! I’ll absolutely reference this forum and hope they contribute. I actually love my car but would absolutely change to a new car from a different manufacturer to simply prove a point.
How did you go about getting the balance shaft removed? I take it that you went to a non-Mitsubishi garage?
21 - 40 of 67 Posts
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