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Outlander Balance Shaft Failure

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63K views 85 replies 34 participants last post by  Dave Pegg  
#1 · (Edited by Moderator)
Has anyone else suffered a Balance Shaft Failure?

Mitsubishi tells me there are no replacement parts in the UK, and it will take eight weeks to arrive by sea, presumably from Japan. They say it is not carried in the UK due to the lack of storage space!!!!!!!

How many other people are waiting like this?

The engine is a 2.2DI-d diesel.
 
#86 ·
Hi,
I have a 2014 2.3 Diesel, 4WD, Automatic. 260,000 kms now but about 200,000 when first heard the noise. We had a balance shaft issue for a while, was told a couple of time by different mechanics that the noise was due to the timing chain, before they realised it was a diesel, and then said it was just how diesels sounded.
My latest mechanic decided to replace the timing chain, and found the fault was the balance shaft.
Was going to be a 4 month wait for replacement parts, so he just removed it.
Car is a lot quieter, but does vibrate a fair bit more and is noticeable to me, but not to people who haven't driven it before.
It doesn't slow down as quickly when decelerating, and runs a bit rougher at low temps. Cost me $2400 for timing chain to be replaced (although wasn't technically needed) and balance shaft coupling to be removed. My 2 cents
Cheers, Dave.
 
#85 ·
Another outlander owner here - 2.3d, 4wd, automatic. Im based in Ireland. Have owned my 2016 car for 2 years since January. 57k km (so about 35k miles) on the clock when I bought it. Less than a year later (Dec) turbo boost pipe burst, €800 to fix, covered by the dealer from which I bought the car(apparently another common issue). 6 months after this (June) the alternator failed without warning, had reconditioned at my own expense. January this year turbo failed and had to have dpf sent away for cleaning as a result, another €1850. While in for fixing this time mitsubishi service agent told me the balance shaft is gone, 5k to replace but may fail again so they just 'usually take them out' and the car will be fine without it, cost of €1000 to remove. There is currently 111k km on the clock (70k miles). How is this acceptable from Mitsubishi? This car will be the death of me! Can barely afford to keep it serviced and tyres on it at this stage with the amount I'm having to pay in repairs. So do they run OK without the balancing shaft? I feel ill have no choice but to pay for removal so I can then just trade it in and be rid of it once and for all.
 
#84 · (Edited)
Hello. My name is Peter and I'm from Slovenia. I also have a problem with the balancing shaft. Year 2017, 184k, 2.2D, 4WD. As can be seen in the picture, the housing has cracked. The service told me that the repair will cost me around €4.5k - €5k. I would not like to remove the balancing shaft. Any ideas about purchasing spare parts at a lower price or any other advice what should I do ?
Image
 
#82 · (Edited)
Hi there, I am Michael from Germany and have got the same Problems with my Outlander (2012, 225000km) now. I thought, to give the „delete“ the balance shaft and the coupling a try. It´s said, that the Oilways have to been blocked. Therefore GLBearings sells a Delete-Kit with two blocking bolts on Ebay. Does somebode know, where these oilpipes are which are to be blocked? Thanks for support Michael
 
#73 ·
We've just experienced this, currently fighting to get them to replace the parts at their expense as this problem is no fault of our own. wondering if we could get enough ppl together to get a recall on this part?? 5k to fix because they dont offer those parts anymore, no one should be settling for this!!!!
 
#66 · (Edited)
I have an 2013 diesel Outlander just over 95k on board, got very noisy about a month ago, went to dealer who diagnosed very likely worn balancer shaft / coupling cube and quoted around £5,000 (parts & labour) which is likely more than what the car is worth. Luckily there is a company in the UK that is well aware of this workmanship fault (ZEDperformance) and they produce aftermarket balance shafts / coupling cubes. I’ve spent over £300 pounds on parts and just over £300 on labour - the car purrs like a kitten again - the sound difference is mind-blowing. My mechanic changed the oil cleaned the pan etc. - feel I got away cheap tbh
Wrote to Mitsubishi a very 'nice' complaint letter but of course they are not interested as the car has been out of warranty for some time
Image

I kept the old parts for posterity :) you can see the missing teeth - found them all when he drained the oil
 
#62 ·
The same issue with my mitsubishi outlander 2.2 diesel 2018 AWD. Went to a mitsubishi official dealer, paid 140 for diagnostic, obviously balance shift issue, they quoted me £4200 for the part and 8h labour. They said however that this will not affect driving just the noise will be louder and louder ... This is ridiculous, my car only done 65k miles. My passat 2010 had 200k when I sold it to buy this Mitsubishi and I never had any big issues with vw. Here you go with your Japanese quality.... Gonna stick with Germans...
 
#63 ·
They said however that this will not affect driving just the noise will be louder and louder ... Here you go with your Japanese quality.... Gonna stick with Germans...
It will affect your engine. When it does fail the fragments of metal will get inside your oil pump and wreck the bearings. Either get it repired or get it removed.
 
#60 ·
Hi DibbyDibbyDj,

Thanks for your response. How do you know this? Do you have all the numbers from Mitsubishi.
I was thinking of putting a Freedom of Information request to Mitsubishi so as to find out the true number of those that have been repaired then there would be a definitive answer. It's not like a car manufacturer would ever advertise every time one is repaired. Quite the opposite they would keep it under wraps.
At least with a FOI request here in the UK they are legally bound to answer with a true and honest reply.

What do you think?
 
#58 ·
Hi All,
Thought I would just put my 2 pennies In. I too have the balance shaft issue on my Mitsy outlander 2.3 2011. I'm thinking of removing the coupler but would prefer replacement parts but it's just not worth the money on such an old car.
I would encourage all members or non members to come forward and post so we can get a real idea of how extensive this problem is.
If we can get enough people to come forward it could help in us the fight to get mitsubishi to recall and get this problem sorted once and for all.
Kind regards Sausages.
 
#36 ·
A balance shaft is designed to rotate and vibrate in a way that reduces the vibration produced by an engine. Balance shafts are commonly used for engine refinement. Four cylinder engines use a tow shaft, which turns in opposite directions on either side of engine's crankshaft :rolleyes::unsure:🚗